Legal

Terms of Service

Last updated: May 2026. These terms govern your use of Pick & Drop.

1. Acceptance

By creating an account or using the Pick & Drop platform, you agree to these terms.

2. The service

Pick & Drop is a technology platform connecting customers, merchants and independent drivers for on-demand delivery within South Africa.

3. Accounts

You must be 18+ to use Pick & Drop and provide accurate information at sign-up.

4. Payments

Customers pay in-app. Merchants are billed monthly. Drivers receive weekly payouts.

5. Conduct

No unlawful, abusive, or harmful conduct. Pick & Drop may suspend accounts that breach this policy.

6. Liability

To the maximum extent permitted by South African law, Pick & Drop is not liable for indirect or consequential loss arising from use of the platform.

7. Contact

Questions? legal@pickanddrop.co.za