Legal

Privacy Policy

We comply with South Africa's Protection of Personal Information Act (POPIA).

What we collect

  • Account details (name, phone, email, ID for drivers/merchants)
  • Location data while you use the app
  • Payment and payout information
  • Device and usage data

How we use it

To operate the service, match drivers with orders, prevent fraud, comply with the law, and improve the platform.

Your rights

You can access, correct or delete your data at any time by emailing privacy@pickanddrop.co.za.

Sharing

We share only what's necessary with drivers, merchants, payment processors and law enforcement when required.

Retention

We keep account data for as long as you have an account, and 5 years after for legal compliance.